Rosebud Hotel – Video Wall & Audio Control Guide
QR CODE LINK TO THESE INSTRUCTIONS
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QR CODE LINK TO THESE INSTRUCTIONS
📱 How to Use the Dashboard
[Dashboard screenshot will be added here]
The AUDAC Touch dashboard controls both the audio system and the video wall from any phone or tablet connected to your WiFi.
Accessing the Dashboard
- Connect to the venue WiFi
- Open a web browser
- Go to the AUDAC Touch address (check with management)
Video Wall Controls
- Screens ON: Press the ON button for each screen (or use the ALL ON button)
- Screens OFF: Press the OFF button to turn screens to black (keeps them controllable)
- Layout Changes: To change the video wall layout, press the layout button for each of the 12 screens
Audio Controls
- Volume: Use the slider for each zone
- Source Selection: Choose input source for each zone
- Mute: Press the mute button for any zone
Changing Channels
To change the TV channel, use the Foxtel remote and point it at the set-top box in the AV cupboard.
🔧 Technical Information
System Overview
The video wall consists of 12 x LG 49VL5G-A commercial displays arranged in a 3-row × 4-column grid. Control is via IP over the venue network using the existing AUDAC MTX audio matrix as the control system.
Network Control
- Protocol: TCP/IP on port 9761
- Control Method: AUDAC Touch 2 dashboard
- Each screen has its own IP address and responds to commands individually
Key Technical Details
| Function | Command | Notes |
|---|---|---|
| Screen ON (video unmute) | kd 00 00 | Turns picture on |
| Screen OFF (video mute) | kd 00 01 | Turns picture off but keeps network alive |
| Tile Layout 3×4 | dd 00 43 | Full video wall mode |
| Tile Layout 2×2 | dd 00 22 | Smaller grouping mode |
| Tile Mode OFF | dd 00 00 | Individual screen mode |
Important Notes
- Video Mute vs Standby: We use video mute (kd 00 01) instead of standby because standby puts the network card to sleep, making the screens uncontrollable until someone physically turns them back on.
- Power On Status: All screens are set to “PWR” mode so they automatically power on after any power outage.
- Layout Changes: Changing from one layout to another requires pressing a button for each of the 12 screens (12 taps total). This is a limitation of the AUDAC system but avoids the cost of a dedicated control system.
Troubleshooting
| Problem | Solution |
|---|---|
| Screen not responding to commands | Check the screen is powered on at the wall. If still unresponsive, it may be in standby – use the physical remote to wake it. |
| Dashboard not loading | Ensure device is connected to venue WiFi. Try refreshing the page. |
| Picture quality issues | Check DisplayPort cables are secure. The video signal daisy-chains between screens. |
| No sound in a zone | Check the zone isn’t muted in the dashboard. Check volume levels. |
Support
For technical support, contact Straight Forward Technology:
- Phone: +61 483 921 604
- Email: shanon@sfpctv.com
