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Straight Forward Technology

ABN 78643385184

Quote

JN3767
Networking, NBN & AV Setup
Sue-Ann Higgins

Quote Summary

TP-Link Omada networking upgrade with WiFi 6 router, access points, and gigabit switch. NBN switchover to Aussie Broadband with FTTP upgrade coordination. Garage TV mounting with Google TV Streamer. Follow-up Bose satellite speaker bracket installation and cable management.
Last updated: 28/11/2025 22:30:21

Quote Details

This project transforms your home network from its current bottlenecked state into a professional-grade system with full remote management capabilities.

Customer Details

Job Number: JN3767

Customer: Sue-Ann Higgins

Location: 62 Cutter Street, Richmond VIC 3121

Networking Upgrade

Why Upgrade?

Your current setup includes two old TP-Link Fast Ethernet switches (100Mbps maximum) which create a significant bottleneck — even with faster NBN, your internal network can’t deliver those speeds to your devices. The legacy UniFi access point only supports 2.4GHz WiFi, which is outdated and congested. We’ll replace all of this with a business-grade TP-Link Omada system that delivers the speeds you’re paying for.

What’s Included

Remote Management Benefits

  • Full remote monitoring — We can see your network health from our office
  • Remote firmware updates — Security patches applied without a site visit
  • Remote troubleshooting — We can diagnose and fix many issues remotely
  • You don’t need to deal with any of it — We handle everything

Coverage Note

The living room access point will provide excellent coverage throughout the main house. We’re bringing a second access point as a spare — if you find you need coverage to the shed, we can mount it there. However, we expect the living room unit will reach the shed adequately, so the spare may not be needed. If it is, we’ll mount it behind the TV to mesh with the living room unit.

NBN Internet Upgrade

Current Situation

You’re currently on Optus with an FTTC (Fibre to the Curb) connection. You’ve contacted Optus multiple times trying to arrange the FTTP upgrade with no success. We’ll handle everything.

What We’ll Do

  • Switch you to Aussie Broadband — Australia’s leading NBN provider, unlimited data
  • Coordinate the FTTC to FTTP upgrade — We deal with NBN, not you
  • Meet the NBN technician on-site — Ensure fibre is routed to the correct location (office cupboard)
  • Handle all the paperwork and coordination — You don’t have to speak to anyone

Your New Plan: 500/50 Unlimited

$110/month includes unlimited data on a 500Mbps download / 50Mbps upload connection.

Straight Forward Value-Add

  • CARBON Dashboard Access — Advanced troubleshooting and monitoring portal
  • Remote diagnostics — We can test your connection, reset it, and check statistics
  • Local technician support — If something needs fixing on-site, we’re here

Garage TV Setup

What’s Included

We’ll mount your existing TV on the bracket you already have in your rear garage (exercise area). To turn your older non-smart TV into a fully-featured streaming device, we’ll supply and install a Google TV Streamer.

Google TV Streamer

Google TV Streamer Benefits

  • Access to YouTube, Netflix, Stan, and all streaming apps
  • Same apps and experience as your main TV
  • Voice control with Google Assistant
  • Much cheaper than replacing the TV entirely

Follow-Up AV Work

Satellite Speaker Brackets

During the recent TV and Bose installation, we discovered the existing Bose Cube brackets were incompatible with your satellite speakers. You’re sourcing the correct brackets — once they arrive, we’ll return to mount them properly.

Cable Management

Once your new TV cabinet arrives, we’ll complete the cable management and general tidy-up below the TV to give you a clean, professional finish.

Recommendation: Power Point

We recommend having an electrician add a power point behind the TV for the cleanest possible installation. This is not included in our scope but worth arranging.

Before We Start

  • Please source and have ready the correct Bose satellite speaker brackets
  • Confirm your new TV cabinet delivery date so we can schedule accordingly
  • Consider arranging an electrician to add a power point behind the TV (optional but recommended)
  • We’ll need access to the Hills Home Hub, office cupboard, living room, and garage

Assumptions

  • Existing data cabling in Hills Home Hub is in good working condition
  • Data point in living room is functional for access point installation
  • Customer supplies TV and existing bracket for garage installation
  • Customer sources correct Bose satellite speaker brackets
  • NBN FTTP upgrade is approved and scheduled by NBN Co

Optional Extras

Alarm Upgrade - Bosch Solution 6000 + 4G
$1,250 inc GST
Upgrade your existing Bosch alarm to Solution 6000 with smartphone app control. Includes Solution Link panel, keypad, 4G module for backup connectivity, and iFob app setup. Arm/disarm from your phone, receive instant alerts, and trigger panic alarms from anywhere.

Subscriptions

Aussie Broadband Enterprise 500/50
$110 /month inc GST
Australia's leading NBN provider with unlimited data. Includes CARBON dashboard access for advanced troubleshooting and monitoring, remote connection tests, and local technician support from Straight Forward Technology.
iFob Alarm Monitoring & App Control
$220 /year inc GST
App control your alarm using your phone or tablet - arm/disarm, receive alerts, trigger panic button. Alerts up to 10 devices when the alarm goes off. Connects via included SIM card, no internet connection required.

Anything Else

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