Straight Forward Technology
Quote Summary
Quote Details
One CCTV camera offline requiring cable replacement. Remote viewing not functioning – needs software configuration. Customer interested in switching from Telstra to Aussie Broadband.
Customer Details
Customer: Hvezda Hair and Beauty
Location: Unit 2, 5 Napier Street, Rye VIC 3941
CCTV System
Camera Cable Replacement
One camera in the existing CCTV system is currently offline. The cable run requires replacement, which is more involved due to the system’s installation history. We will trace the existing cable path, install new cabling, and restore full camera functionality.
Remote Viewing Configuration
The NVR is recording correctly, but remote viewing via the mobile app is not functioning. This requires software configuration and potentially manufacturer support to resolve. Once configured, you’ll be able to view live and recorded footage from your phone anywhere.
Network & Internet
ISP Transition Consultation
You’ve expressed interest in switching from Telstra to Aussie Broadband. We can assist with evaluating this transition, though we’ve noted that voice services (your phone system) may require additional configuration or equipment changes when moving to ABB, as the current VoIP setup has limitations with the existing modem.
Before We Start
- Access to the existing CCTV system and NVR required
- Confirmation of camera location requiring cable replacement
- Login credentials for NVR remote viewing setup
- Decision on ISP switch timing (if proceeding)
Assumptions
- Existing NVR is functioning correctly and only remote access configuration is needed
- Cable replacement can follow existing cable path without major structural work
- ISP transition is a separate scope item and may require additional quoting once decision is made
Anything Else
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