Straight Forward Technology
Straight Forward Technology






3/10 Park Ave System Information

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System Information

3/10 Park Ave, Richmond

Abercrombys Logo
Managed by Abercrombys

🛡️ This property conforms to the Phillips Group Properties Security Protocols

🌐 Internet & Wi-Fi
SF Logo

📶 Wi-Fi Connection

Network Name: Townhouse 2

Password: park212$

📡 Coverage: UniFi network system with 3 access points (one on each level) providing comprehensive Wi-Fi coverage throughout the property

🛡️ Security: Network is properly secured with firewall and guest protocols

🌐 Internet Details

🌐 Current Connection: NBN FTTP (Fibre to the Premises) – installed to basement

📡 Wi-Fi System: UniFi network with 3 access points strategically placed on each level for full property coverage

⚡ Speed: High-speed NBN FTTP plan (upgradeable for larger groups if needed)

🛡️ Security: Network is properly secured with firewall and guest protocols

🔧 Troubleshooting

If experiencing internet issues, Straight Forward Technology can remotely reboot devices and diagnose problems.

📞 Support: Contact Abercrombys who will coordinate with Straight Forward Technology if needed

🔐 Security
SF Logo

⚠️ All security codes must be changed after each guest departure
This includes: Alarm PIN

🚨 Alarm System
Bosch Solution 6000 Alarm Keypad

Bosch Solution 6000 Alarm Keypad

The property is protected by a monitored alarm system. Follow the instructions below to manage PIN codes.

🔄 Changing Guest PIN Code (On-Site Method):

  1. 1 › Type in guest code and press “OK”, then press “MENU”
  2. 2 › Using the arrow keys, select “Access” then “PIN Codes”
  3. 3 › Select “Change own PIN”
  4. 4 › Type in new pin, then press “OK”
  5. 5 › Type in pin again, then press “OK” to confirm it
  6. 6 › To exit the menu, keep pressing “MENU” until you have “Exit” selected, then press “OK”
  7. 7 › Note: In the PIN code menu (steps 1-2), you can also set up new PINs, delete PINs, or change other PIN codes

💻 Remote PIN Changes: Can be done by Straight Forward Technology for a fee. Contact support for remote assistance.

⚠️ IMPORTANT: Semi-permanent PIN codes (cleaners, trades) should NEVER be given to guests. All PIN code activity is logged in the system for tracking who has accessed the property and when.

⚙️ Technical Information (Alarm)

🔧 System Model: Bosch Solution 6000

🖥️ Remote Access: Straight Forward Technology has full remote access for master PINs, installer PINs, and system configuration

📞 Support: Contact Straight Forward Technology for technical support

📱 iFob Control App (Not Active)

⚠️ NOT CURRENTLY ACTIVE: The iFob Control app is not enabled for this property. To activate this feature, we need to install a communication module and sign up for a yearly monitoring plan.

iFob Control App

The iFob Control app would allow authorized users to control the alarm system from their phone.

📲 Potential Features: Arm/disarm the alarm remotely, receive alerts if the alarm is triggered

💰 To Enable: Contact Straight Forward Technology to install the required module and set up the yearly monitoring plan

⚙️ Technical Information (iFob)

Requires installation of a communication module in the alarm panel

Annual subscription required for app connectivity and monitoring services

📹 CCTV System
HiLook CCTV System

HiLook CCTV System

The property is equipped with a HiLook CCTV system for security monitoring. Straight Forward Technology can access footage upon request and in accordance with privacy legislation.

📱 Viewing via Hik-Connect App:

  • View all cameras live from anywhere by selecting the camera device in the app
  • Go to “Playback” to review and save recorded footage directly to your phone

📍 Camera Coverage Areas:

Multiple cameras provide comprehensive coverage of entry points and common areas throughout the property

⚙️ Technical Information (CCTV)

🔧 System Type: HiLook CCTV with remote access capabilities

📱 Remote Access: Available through Hik-Connect app for authorized users

💾 Recording: Continuous recording with motion detection alerts

📞 Support: Contact Abercrombys for access requests or technical issues. Footage access is managed by Straight Forward Technology in compliance with privacy laws.