360Q System Instructions

📶 Network Name: 360Q Staff WiFi

🔑 Password: 360qstaff

📱 How To Connect: On your device, turn on Wi-Fi, find “360Q Staff WiFi” from the list, and enter the password when prompted.

❗ Important: You MUST be connected to this Wi-Fi network to control the music streamers.

Guests holding functions can connect to the same Wi-Fi to play their own music:

• ✅ Connect to “360Q Staff WiFi” (get password from management)
• 🎵 Open their music app and select a music streamer
• ⚠️ Important: Staff must still select the correct input (3 or 4) on the wall controls for the guest’s chosen area

🎶 2 x Music Streamers: Available as inputs 3 and 4 on wall controls

🌐 Network: Both connect to “360Q Staff WiFi”

📱 Spotify Account Type: Spotify Family Plan – each device needs its own Spotify login

🎵 Other Apps: Also works with YouTube Music, Apple Music, Tidal, Amazon Music, etc. via AirPlay or Chromecast

1. 1️⃣ Connect to Wi-Fi: Ensure your device is on “360Q Staff WiFi”
2. 2️⃣ Open Music App: Spotify, YouTube Music, Apple Music, etc.
3. 3️⃣ Select Output Device:

   OK, here’s where it gets tricky because every phone is different! But we’ll help you find it…

   • iPhone/iPad users:
     • Spotify: Look for a speaker button at the bottom of your screen
     • Other apps: Swipe down from top-right corner (or swipe up from bottom if your phone has a home button) to find Control Center, then tap the AirPlay button
     • Sometimes the AirPlay button hides in your music app – check the Now Playing screen!
   • Android users:
     • Spotify: Speaker button at the bottom (same as iPhone!)
     • Other apps: Look for the Cast button (looks like a little TV with WiFi waves) – usually top-right corner
     • Can’t find it? Try the three-dot menu or settings in your music app
   • Once you find it, pick a music streamer from the list!
4. 4️⃣ Select the Right Input: Find the wall control panel in your area and press button 3 or 4 (depending on which music streamer you’re using)
5. 5️⃣ Adjust Volume: Use the volume knob on the wall panel

   🔊 Fun fact: You can’t control volume from your phone – this is on purpose! It stops accidental volume wars between competing DJs and ensures everyone gets consistent sound levels. Trust us, we’ve seen what happens when everyone has the remote… 😅

⚠️ Critical: 360Q uses a Spotify Family Plan. Each device streaming to a WiiM must be logged into a DIFFERENT Spotify account within the family plan.

• ❌ Won’t Work: Two devices logged into the same Spotify account
• ✅ Will Work: Each device using a different family member account
• 💡 Alternative: Use different music apps (one on Spotify, one on YouTube Music, etc.)

Input Buttons (1-4):

• 1️⃣ Input 1: Microphone 1
• 2️⃣ Input 2: Microphone 2
• 3️⃣ Input 3: Music Streamer 1 (WiiM)
• 4️⃣ Input 4: Music Streamer 2 (WiiM)

🔊 Volume Control: Adjusts the volume for the selected input in that zone

These zones have local control panels:

🍽️ Upstairs Restaurant

• Wall control panel for input selection and volume

🛋️ Upstairs Lounge/Conference Room

• Wall control panel for input selection and volume

🍴 Downstairs Restaurant (includes Outdoor Terrace)

• Wall control panel for input selection and main volume
• Special Note: This zone includes outdoor terrace speakers
• Terrace has a separate volume attenuator (dial)
• How to set levels:
  1. First, set restaurant volume to desired level using wall control
  2. Then, adjust terrace attenuator to reduce outdoor volume as needed

⚠️ Note: These zones have NO local wall controls. They must be managed from the upstairs office.

• 🍷 Retail Area (where wine bottles are displayed)
• 🚪 Front Entrance/Lobby (including stairs to lookout)
• 💼 Office (upstairs)

Can’t see music streamers in your app:

• Confirm connected to “360Q Staff WiFi”
• Close and reopen your music app
• Check that music streamers are powered on

No sound from speakers:

• Check correct input is selected (3 or 4) on wall control
• Verify volume is turned up on wall control
• Check volume in your music app
• For office-controlled zones, check office controls

Spotify says “Someone else is listening”:

• This means another device is using the same Spotify account
• Each device must use a different account from the family plan
• Or use a different music app (YouTube Music, Apple Music, etc.)

For technical support or system issues, contact:

📧 Straight Forward Technology: support@sfpctv.com

📱 360Q Management: For Wi-Fi passwords and general assistance