Proactive monitoring
We keep an eye on servers, workstations, and key services 24/7, fixing small issues before they turn into outages.
Straight-talking support, proactive monitoring, and secure systems—so your team can get on with their work.
From 5 staff or 50, we act as your IT department. Our local team keeps your technology running smoothly while you focus on running the business.
Servicing Melbourne, the Mornington Peninsula & surrounding areas.
No lock-in surprises. Just clear, predictable support from a team that actually shows up.
Most small and mid-sized businesses outgrow “call someone when it breaks” IT. You need someone watching things before they go wrong.
That’s where Straight Forward’s managed IT service comes in. We become your single point of contact for anything with a power button—from laptops and Wi-Fi through to cloud apps and line-of-business systems.
We proactively monitor, patch, secure, and support your environment so your team spends less time fighting with tech and more time serving customers.
Downtime doesn’t just cost you a few hours—it stalls sales, frustrates staff, and can damage your reputation.
With a managed plan, IT becomes a predictable operating cost—not an emergency line item.
We look after the boring but critical stuff—patching, security, backups, support—so your team just logs in and gets to work.
We keep an eye on servers, workstations, and key services 24/7, fixing small issues before they turn into outages.
Talk to a technician who understands your business, not a script. Remote support plus on-site visits when you need them.
Endpoint security, patching, and best-practice configuration to reduce risk from ransomware, phishing, and data leaks.
We don’t just support your systems—we designed and installed most of them. Cabling, NBN, Wi-Fi, servers, and cloud under one roof.
Regular reviews to align your IT roadmap with where the business is heading, not just where it is today.
Clear inclusions, simple invoices, and fewer surprise “emergency” call-outs—just a steady, manageable monthly fee.
Structured onboarding for new sites and staff so devices, accounts and access are ready on day one.
Regular reports on tickets, health checks and security so you can see exactly what’s happening in your environment.
Security sits at the heart of every plan. Shield, Armor and Fortress build on the same core toolkit—layered protection, cloud backup solutions and email security—so you can choose the level of coverage that fits your risk profile.
Core management, security & protection for everyday environments.
Ideal for small to mid-sized teams using Microsoft 365 or Google Workspace who want their devices managed, patched, monitored and protected properly.
We’ll review your environment and provide a tailored quote based on your users, locations and systems.
Advanced security, cloud backup & user protection for growing teams.
Best for businesses that can’t afford surprises. Armor adds stronger security layers, smarter email protection and user training on top of our Shield inclusions.
We’ll walk through your priorities and recommend the right level of coverage, then provide clear, itemised pricing.
Security-first IT for high-risk, multi-site or compliance-heavy environments.
Designed for organisations with higher risk, compliance requirements or multiple sites. Fortress layers on advanced security operations, testing and recovery capabilities.
Perfect for multi-site, compliance-driven or higher-risk environments that need strong governance and resilience.
These managed IT plans include many more tools and inclusions than we can list here. Book a consult to explore the full scope and match the right level of security, backup and support to your business.
Whether we installed your systems or inherited them, our team takes ownership of keeping everything healthy, secure, and documented.
Fast remote support for day-to-day issues, plus technicians who can come on-site for projects, installs, and hands-on fixes.
We watch over your key devices and services—CPU, storage, updates, backups, connectivity—so you get ahead of problems.
Patch management, hardening, MFA guidance, and layered security tools to help protect staff from modern threats.
User management, licensing, mail flow, and best-practice configuration, plus advice on which tools will actually help your team.
Because we also install networks, we know how to build them properly—clean, documented, and ready to scale as you grow.
Regular check-ins to review performance, security, and upcoming projects, so IT supports your next stage of growth.
Centralised tracking of devices, warranties and lifecycle stages so you know what you have and when it needs replacing.
We talk to your internet, software and hardware vendors on your behalf, so you don’t get stuck in support queues.
No hard sell, no cookie-cutter setup. We take the time to understand your business first, then recommend the right level of cover.
We chat through your business, existing systems, pain points, and goals. This can be remote or on-site.
Our technicians map out your network, devices, cloud services, and risks so there are no surprises later.
You’ll receive clear recommendations, inclusions, and options based on the level of coverage you actually need.
We document your environment, deploy management tools, and introduce your team to “their” IT support crew.
Let’s have a straightforward conversation about where you are now and where you’d like your technology to be. No pressure, no jargon—just clear options.